Privacy Policy

Effective Date:1st Sept 2026


KamaiX ("KamaiX", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, mobile application, services, and related features (collectively, the "Services").

By accessing or using KamaiX, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will request your consent before processing your personal information.

If you do not agree with this Privacy Policy, please discontinue your use of our Services.

1. About KamaiX

KamaiX is an earning and rewards platform that may provide users with access to:

              • Tasks and campaigns

                    Third-party offerwalls

                          Paid surveys

                                Rewarded offers

                                      Website visits

                                            Quizzes and gamified activities

                                                  Scratch cards and spin-the-wheel rewards

                                                        Video-based earning activities

                                                              Referral and invite programs

                                                                    Wallet and transaction history

                                                                          Reward redemption and withdrawal services

                                                                                Promotional offers from third-party partners

                                                                                The availability of specific features, campaigns, rewards, payment methods, and partner services may vary by location, eligibility, user activity, and partner requirements.

                                                                                2. Information We Collect

                                                                                We collect information that is necessary to provide, secure, improve, and operate our Services.

                                                                                2.1 Information You Provide Directly

                                                                                Depending on the features you use, we may collect:

                                                                                Account Information

                                                                                • Full name

                                                                                • Email address

                                                                                • Mobile number, where applicable

                                                                                • Profile information

                                                                                • Login and authentication details

                                                                                • Referral code or referral information

                                                                                • Account preferences

                                                                                Verification and KYC Information

                                                                                If verification or withdrawal requirements apply, we may collect information such as:

                                                                                • Identity verification details

                                                                                • Date of birth, where required

                                                                                • Government-issued identification information

                                                                                • Payment account or UPI details

                                                                                • Bank account information

                                                                                • Other information necessary for fraud prevention, verification, or legally required checks

                                                                                We will request only the information necessary for the relevant purpose and will provide additional notices where required.

                                                                                Task and Campaign Information

                                                                                When you participate in tasks or campaigns, we may collect:

                                                                                • Task or campaign participation details

                                                                                • Submission information

                                                                                • Uploaded proof or screenshots, where applicable

                                                                                • Task completion status

                                                                                • Campaign eligibility and progress

                                                                                • Survey responses submitted through our Services or third-party providers

                                                                                • Reward eligibility and verification information

                                                                                Please do not submit unnecessary sensitive personal information in task proofs, screenshots, or other submissions.

                                                                                Communication Information

                                                                                If you contact us, we may collect:

                                                                                • Support requests

                                                                                • Messages and correspondence

                                                                                • Feedback

                                                                                • Complaints

                                                                                • Information you provide during customer support interactions

                                                                                2.2 Information Collected Automatically

                                                                                When you use our website or mobile application, we or our service providers may automatically collect certain information, including:

                                                                                • IP address

                                                                                • Device type and model

                                                                                • Operating system and version

                                                                                • Application version

                                                                                • Language and regional settings

                                                                                • Browser type

                                                                                • Device identifiers

                                                                                • Advertising identifiers, where permitted

                                                                                • Network information

                                                                                • Approximate location inferred from technical information, where applicable

                                                                                • App usage information

                                                                                • Login activity

                                                                                • Error logs and diagnostic information

                                                                                • Interaction with tasks, offers, advertisements, and features

                                                                                We use this information for security, analytics, performance monitoring, fraud prevention, and service improvement.

                                                                                The exact information collected depends on the permissions, SDKs, advertising networks, and integrations enabled in the relevant version of the application.

                                                                                2.3 Cookies and Similar Technologies

                                                                                Our website and application may use cookies, SDKs, local storage, pixels, and similar technologies to:

                                                                                • Maintain sessions

                                                                                • Remember preferences

                                                                                • Improve website and application performance

                                                                                • Understand usage patterns

                                                                                • Measure campaigns and conversions

                                                                                • Prevent fraud and abuse

                                                                                • Support advertising and analytics

                                                                                • Provide relevant functionality

                                                                                You may be able to manage cookies through your browser settings. Disabling certain cookies or technologies may affect the availability or functionality of some Services.

                                                                                3. How We Use Your Information

                                                                                We may use collected information for the following purposes:

                                                                                3.1 Providing and Operating the Services

                                                                                • Create and manage user accounts

                                                                                • Authenticate users

                                                                                • Provide tasks, campaigns, surveys, and offers

                                                                                • Track campaign participation and progress

                                                                                • Process rewards and eligible redemptions

                                                                                • Maintain wallet and transaction records

                                                                                • Provide customer support

                                                                                • Display relevant account information

                                                                                3.2 Reward and Transaction Processing

                                                                                We may use your information to:

                                                                                • Verify task or offer completion

                                                                                • Calculate eligible rewards

                                                                                • Track pending and completed earnings

                                                                                • Process withdrawals or redemptions

                                                                                • Detect duplicate, invalid, or fraudulent transactions

                                                                                • Reconcile partner conversion records

                                                                                • Maintain financial and reward-related audit records

                                                                                Rewards may be subject to campaign-specific terms, eligibility requirements, verification, caps, partner approval, and applicable restrictions.

                                                                                3.3 Security and Fraud Prevention

                                                                                We may process information to:

                                                                                • Detect suspicious activity

                                                                                • Prevent multiple-account abuse

                                                                                • Identify fraudulent referrals

                                                                                • Detect automated or manipulated activity

                                                                                • Protect user accounts

                                                                                • Investigate policy violations

                                                                                • Maintain platform integrity

                                                                                • Enforce our Terms and Conditions

                                                                                We may use device, account, transaction, behavioral, and campaign-related signals for these purposes, subject to applicable law.

                                                                                3.4 Communication

                                                                                We may contact you regarding:

                                                                                • Account activity

                                                                                • Security alerts

                                                                                • Transactions and rewards

                                                                                • Campaign updates

                                                                                • Service announcements

                                                                                • Support requests

                                                                                • Policy updates

                                                                                • Promotional communications, where permitted

                                                                                You may be able to manage certain promotional communications through your account settings or the unsubscribe mechanism provided in the communication.

                                                                                3.5 Analytics and Improvement

                                                                                We may use information to:

                                                                                • Understand how users interact with our Services

                                                                                • Identify technical problems

                                                                                • Improve app performance

                                                                                • Develop new features

                                                                                • Evaluate campaign performance

                                                                                • Monitor service reliability

                                                                                • Analyze aggregated or de-identified trends

                                                                                4. Third-Party Services and Partners

                                                                                KamaiX may integrate with third-party service providers, advertising networks, offerwall providers, survey platforms, analytics services, authentication providers, and payment or payout partners.

                                                                                Depending on the features available in your version of the app, these may include:

                                                                                • AdGem

                                                                                • OfferToro

                                                                                • Wannads

                                                                                • Kiwi Wall

                                                                                • Persona.ly

                                                                                • OG Ads

                                                                                • BitLabs

                                                                                • Pollfish

                                                                                • Google AdMob

                                                                                • StartApp

                                                                                • AppLovin

                                                                                • Google Sign-In

                                                                                • Apple Sign-In

                                                                                • Payment, payout, analytics, hosting, and security service providers

                                                                                This list is illustrative and should be updated to reflect the third-party services actually enabled in the production application.

                                                                                4.1 Third-Party Offerwalls and Surveys

                                                                                When you access a third-party offerwall, survey, or campaign, the relevant provider may independently collect and process information under its own privacy policy.

                                                                                Depending on the integration, information shared with or received from a provider may include:

                                                                                • User or partner identifiers

                                                                                • Device and technical information

                                                                                • Campaign or offer identifiers

                                                                                • Conversion and completion information

                                                                                • Survey eligibility information

                                                                                • Reward and attribution information

                                                                                • Fraud-prevention signals

                                                                                Third-party providers may have their own eligibility requirements, data practices, tracking technologies, and terms. We encourage you to review their privacy policies before participating.

                                                                                4.2 Advertisements

                                                                                We may display advertisements through third-party advertising networks.

                                                                                Advertising providers may process information such as device identifiers, advertising identifiers, approximate location, and interaction data, subject to their policies and applicable permissions.

                                                                                We do not guarantee that every advertisement displayed through third-party networks is accurate, suitable, or endorsed by KamaiX. Any interaction with an advertiser is between you and the relevant advertiser, subject to applicable terms.

                                                                                5. How We Share Information

                                                                                We do not sell your personal information as a standalone product. We may disclose or make information available to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:

                                                                                5.1 Service Providers

                                                                                We may share information with vendors that provide:

                                                                                • Hosting and cloud infrastructure

                                                                                • Database and technical services

                                                                                • Authentication

                                                                                • Analytics

                                                                                • Customer support

                                                                                • Security and fraud prevention

                                                                                • Communications

                                                                                • Payment and payout processing

                                                                                These providers may process information on our behalf under contractual or other appropriate safeguards.

                                                                                5.2 Campaign, Survey, and Offer Partners

                                                                                We may share relevant information with campaign, offerwall, survey, and attribution partners to:

                                                                                • Determine eligibility

                                                                                • Track participation

                                                                                • Validate conversions

                                                                                • Prevent abuse

                                                                                • Process partner rewards

                                                                                • Resolve tracking or conversion disputes

                                                                                The information shared should be limited to what is necessary for the relevant integration and purpose.

                                                                                5.3 Legal and Regulatory Requirements

                                                                                We may disclose information where reasonably necessary to:

                                                                                • Comply with applicable law, regulation, legal process, or government request

                                                                                • Protect the rights, safety, and property of KamaiX, our users, or others

                                                                                • Investigate fraud, security incidents, or misuse

                                                                                • Enforce our Terms and Conditions

                                                                                • Establish, exercise, or defend legal claims

                                                                                5.4 Business Transfers

                                                                                If KamaiX is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

                                                                                6. Referral Program

                                                                                If you use our referral program, we may process information relating to:

                                                                                • Your referral code or referral link

                                                                                • Referral attribution

                                                                                • Referred user registration or activity

                                                                                • Referral eligibility

                                                                                • Referral rewards

                                                                                • Fraud and abuse detection

                                                                                Referral rewards are subject to applicable program rules. We may withhold, reverse, or investigate rewards associated with suspected fraud, self-referrals, duplicate accounts, manipulation, or violations of our policies.

                                                                                You should only share referral links with individuals who are comfortable receiving them. Do not upload or provide another person's personal information without appropriate authorization.

                                                                                7. Wallet, Rewards, and Withdrawals

                                                                                KamaiX may maintain records of your points, earnings, pending rewards, completed rewards, and transactions.

                                                                                We may process information to:

                                                                                • Maintain your account balance

                                                                                • Record earning and redemption events

                                                                                • Verify eligibility

                                                                                • Validate campaign completion

                                                                                • Process withdrawal requests

                                                                                • Comply with fraud prevention and financial controls

                                                                                • Investigate disputes and errors

                                                                                Important Reward Conditions

                                                                                • Rewards are not guaranteed solely because you access or begin an offer.

                                                                                • A reward may require completion of additional conditions specified by the campaign provider.

                                                                                • Some rewards may remain pending until verification or partner confirmation.

                                                                                • Rewards may be rejected, adjusted, delayed, or reversed when a conversion is invalid, cancelled, duplicated, fraudulent, or does not satisfy applicable requirements.

                                                                                • Withdrawal minimums, processing times, verification requirements, and available payment methods may vary.

                                                                                • Third-party campaigns may be governed by additional terms.

                                                                                KamaiX does not guarantee a particular income, reward amount, or earning outcome.

                                                                                8. Data Retention

                                                                                We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

                                                                                • Providing and maintaining the Services

                                                                                • Meeting legal, regulatory, accounting, and reporting obligations

                                                                                • Resolving disputes

                                                                                • Preventing fraud and abuse

                                                                                • Enforcing agreements

                                                                                • Maintaining transaction and audit records

                                                                                Retention periods may differ depending on the type of information, the purpose of processing, legal obligations, security requirements, and unresolved disputes.

                                                                                When information is no longer required, we will take reasonable steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable law and legitimate retention requirements.

                                                                                Implementation requirement: KamaiX should define actual retention periods for account data, wallet records, KYC records, support tickets, logs, and campaign records before final publication.

                                                                                9. Data Security

                                                                                We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

                                                                                Security measures may include:

                                                                                • Access controls

                                                                                • Authentication protections

                                                                                • Encryption where appropriate

                                                                                • Monitoring and logging

                                                                                • Security updates

                                                                                • Fraud detection

                                                                                • Backup and recovery procedures

                                                                                • Internal access restrictions

                                                                                However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials and authentication information confidential.

                                                                                If you believe your account has been compromised, contact us promptly using the details provided below.

                                                                                10. Your Privacy Rights

                                                                                Subject to applicable law and relevant conditions, you may have rights relating to your personal information, including the right to:

                                                                                • Request information about the processing of your personal data

                                                                                • Request correction of inaccurate or incomplete information

                                                                                • Request deletion or erasure where legally applicable

                                                                                • Withdraw consent where consent is the basis for processing

                                                                                • Request assistance with privacy-related concerns

                                                                                • Submit a complaint or grievance

                                                                                • Exercise other rights available under applicable law

                                                                                The Digital Personal Data Protection framework provides for rights including access-related information, correction and erasure, and grievance redressal, subject to applicable provisions and commencement dates.

                                                                                How to Submit a Request

                                                                                To submit a privacy request, contact us at:

                                                                                Privacy Email: [Insert Privacy Email Address]

                                                                                Support Email: [Insert Support Email Address]

                                                                                Please include:

                                                                                • Your registered email address or user ID

                                                                                • The nature of your request

                                                                                • Relevant details needed to verify your identity

                                                                                • Any additional information necessary to process your request

                                                                                We may request reasonable verification information to protect your account and prevent unauthorized requests.

                                                                                We will process requests in accordance with applicable law. Certain information may need to be retained where required for legal, security, fraud prevention, accounting, or dispute-resolution purposes.

                                                                                11. Consent Withdrawal

                                                                                Where we process your information based on consent, you may withdraw your consent through the method provided in the relevant service, account setting, communication, or by contacting us.

                                                                                Withdrawing consent does not affect the lawfulness of processing performed before withdrawal. It may also affect our ability to provide certain features or services that require the relevant information.

                                                                                Where required, we will provide a withdrawal mechanism that is reasonably accessible and comparable to the method through which consent was obtained.

                                                                                12. Children's Privacy

                                                                                KamaiX is not intended for individuals under the age of 18 unless expressly permitted through a legally compliant service arrangement and appropriate consent mechanisms.

                                                                                We do not knowingly permit children to use features that are restricted to adults or knowingly collect children's personal information in violation of applicable law.

                                                                                If you believe that a child has provided personal information to us without the required authorization, please contact us. We will evaluate the request and take appropriate action as required by applicable law.

                                                                                Implementation requirement: Ensure the app's registration, age-gating, parental consent, advertising, and partner integrations comply with the age requirements applicable to the jurisdictions in which KamaiX operates.

                                                                                13. International Data Processing

                                                                                Our service providers or partners may process information in countries other than the country in which you reside.

                                                                                Where personal information is transferred or processed across borders, we will take steps required by applicable law and use appropriate contractual, technical, or organizational safeguards where applicable.

                                                                                The availability and conditions of cross-border processing may depend on the service provider, the location of its infrastructure, and applicable legal requirements.

                                                                                14. External Links and Third-Party Websites

                                                                                Our Services may contain links to third-party websites, applications, advertisements, offerwalls, surveys, and services.

                                                                                We do not control the privacy practices of third parties. When you leave KamaiX or interact with a third-party service, that third party's privacy policy and terms may apply.

                                                                                We encourage you to review the privacy notices of each third-party service before providing personal information or participating in an offer.

                                                                                15. Changes to This Privacy Policy

                                                                                We may update this Privacy Policy from time to time to reflect:

                                                                                • Changes to our Services

                                                                                • New features or integrations

                                                                                • Changes in legal or regulatory requirements

                                                                                • Changes in data processing practices

                                                                                • Security or operational improvements

                                                                                When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. Where required, we will provide additional notice or obtain consent.

                                                                                We encourage you to review this Privacy Policy periodically.

                                                                                16. Grievance Redressal and Contact Information

                                                                                If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the processing of your personal information, please contact us.

                                                                                Platform Name: KamaiX

                                                                                Legal Entity Name: Digi Gotech Bhartam Fintech Ltd

                                                                                Registered Address: Plot no.2 atrauli ward bajrang vihar vikas nagar kursi road Lucknow

                                                                                Support Email: support@kamaix.in

                                                                                Website: https://kamaix.in/ 

                                                                                We will review and respond to privacy-related concerns within the time period required by applicable law.

                                                                                17. Governing Law

                                                                                This Privacy Policy shall be interpreted in accordance with the applicable laws of India, subject to any mandatory legal rights or requirements that apply to you based on your location.

                                                                                Any disputes relating to this Privacy Policy shall be handled in accordance with applicable law and the relevant terms governing your use of the Services.